On average, two-thirds of Netflix monthly-paying customers are still subscribed after one year. It's the industry's best customer retention, by far. Will Disney Plus, Apple and other new competitors make a difference?
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Rover runs circles around Wag in U.S. sales, but there are a few bright spots in Wag's data.
Walmart Grocery has far more delivery and pickup customers than its rivals, but the industry is growing, and Amazon Prime Now and Instacart are on the rise.
Customers dramatically increase their spending at Amazon after joining Prime. Surprisingly, they also increase their spending at Target and Walmart.
Rent the Runway’s sales grew 40 percent year over year, and its subscribers are more likely to stick around after one year than those of Stitch Fix.
Online sales are down at most of the top bed-in-a-box companies. Only 1 percent of U.S. consumers have purchased a mattress by mail.