The pumpkin spice latte may be Starbucks' most popular seasonal drink, but September is not the top month for sales or customer traffic.

Online retail giant Amazon made headlines recently by announcing its planned purchase of high-end grocer Whole Foods. The market responded immediately with stock price leaps for both companies, and The New York Times speculated that the acquisition will poise Amazon to better compete with another retail behemoth, Walmart, in the brick-and-mortar marketplace. However, Amazon is … Continued

A deeper look into Blue Apron's retention, customer spending, and market share.

Ahead of Chipotle’s earnings release today, we took a quick look at the behavior of paying customers since the outbreaks. With millions cashing in on Chipotle’s free burrito campaign, the troubled restaurant chain seems to be bouncing back from its food safety scare. By the end of March, monthly paying customers had reached 79% of … Continued

Philz Coffee received $15 million in Series B funding last year to expand its locations. One of these new locations is in our neighborhood, and this got us wondering: is Philz changing local coffee markets? Specifically, we wanted to know: Whether Philz grows local coffee markets Where Philz gets its customers If nearby Starbucks, Peet’s, … Continued

Chipotle’s business has been sliding ever since some of its locations were linked to E.coli and norovirus outbreaks. While news of the outbreaks peaked, sales[1] dipped. 45% of people who transacted with Chipotle between August and October 2015 have not returned since the outbreaks. These churned consumers tend to dine out about 4 times per … Continued