On average, two-thirds of Netflix monthly-paying customers are still subscribed after one year. It's the industry's best customer retention, by far. Will Disney Plus, Apple and other new competitors make a difference?
Author: Kathryn Roethel Rieck
Rover runs circles around Wag in U.S. sales, but there are a few bright spots in Wag's data.
July saw the market leader, DoorDash, gain more ground, leading up to its announcement that it agreed to acquire smaller rival Caviar. And now, both DoorDash and Postmates look to IPO.
Walmart Grocery has far more delivery and pickup customers than its rivals, but the industry is growing, and Amazon Prime Now and Instacart are on the rise.
Customers dramatically increase their spending at Amazon after joining Prime. Surprisingly, they also increase their spending at Target and Walmart.