Point-of-sale financing is gaining popularity. Payments to the industry nearly quadrupled since January 2018 and are likely to surge this shopping season.
Unicorn cosmetics sensation Glossier held just one major sale in 2018, and it paid off. It also attracted more returning customers than new ones; a common occurrence for the brand. And the company’s 2019 sales are up year-over year.
On average, two-thirds of Netflix monthly-paying customers are still subscribed after one year. It's the industry's best customer retention, by far. Will Disney Plus, Apple and other new competitors make a difference?
Walmart Grocery has far more delivery and pickup customers than its rivals, but the industry is growing, and Amazon Prime Now and Instacart are on the rise.